FAQ

How long is your lease?

​​​​We typically offer a 12-month lease, but depending on the time of year shorter terms may be offered or available.

What are your application requirements?

​Application Criteria: Every resident 18 years and older (including adult children) residing in the residence must complete a rental application and provide photo identification. Incomplete or falsified applications are not accepted. We may verify each applicants housing history, employment, credit scores, criminal history, and/or income (at 3x the rent).

 

How much is the security deposit, what's due upon applying, and are there any application fees?

The security deposit is equal to one month's rent. $300 of this is paid at the time of application (as earnest money), along with a $7.50 per adult applicant non-refundable credit check fee. Earnest money is applied towards the total refundable security deposit upon execution of the lease agreement. ​

If the application is rejected by management, the Earnest Money will be refunded in full. If the application is approved and the applicant fails to take occupancy, management will withhold $200 of the $300 earnest deposit. ​

When is rent due?

​​​​Rent and fees are due on the first of each month.

How can I pay my rent?

​Woodland Village is a paperless property! We ask all residents to use our secure and easy-to-use Online Resident Portal and pay rent for free using their checking or savings account. Credit card and MoneyGram® payments are also available, however, a third-party service fee will apply. We also accept eCheck and credit card (service fees apply) payments over the phone. Checks or money orders mailed to our main office in Madison are accepted, but no cash please.

 

Is there a late fee for overdue payments?

​​​​​A 5% late fee will apply if you pay on or after the third of the month. 

Are utilities included?

Water is included for $60/mo. per person. ​Residents are responsible for paying electric through Alliant Energy. 

 

Are the apartments furnished? What is included?

​​​​The apartments are not furnished.

How much does renters insurance cost?

​​​​Most policies cost $15 or less per month. This small monthly bill can protect you from accidents that could end up costing you tens of thousands of dollars in damages.

How do I get a renters insurance policy?

​​​​Simply add the policy with the company that holds your vehicle insurance, or call the insurance agent (or agency) of your choice. If you don’t have a preferred insurance provider you’re encouraged to consider ResidentInsure. All of our properties are pre-approved for coverage so you can sign up in less than five minutes. Visit www.residentinsure.com to get started.

What does a renters insurance policy generally cover?

​​​​Theft of property, such as stolen electronics or missing packages, damage from smoke, lightning, windstorms, or hail, vandalism to your property, water damage, liability for bodily injury to other persons, etc.

 

Can I wait until I've moved in to start my coverage?

​​​​​Per our lease agreement, all residents without insurance on their move-in day will be added to our master policy and the charge of $15 for renters insurance coverage will be added to your account. Once we have proof of independent coverage we’ll remove you from the master policy.

 

Is renter's insurance required?

​​​​​Steve Brown Apartments requires that each resident maintain a renters insurance policy, with a minimum limit of liability for bodily injury and property damage of $100,000, throughout the term of their lease. We also require that you name SBA Management Services as an “Additional Interested Party” on the policy.  

Why should I carry renters insurance?

​​​​​To protect you from a variety of accidents and losses, especially the very expensive ones we see almost every year. For example, a resident accidentally released the fire sprinkler valve in their unit and caused $40,000 in damage to their belongings, their apartment, their neighbor’s apartment, and the common areas in their building. Fortunately, this resident had renters insurance, and the damages were covered by their policy instead of out of their pocket.

Do you have cable?

Residents can set up their cable through Charter or TDS. Please contact them directly. 

What internet service options are available?

Internet can be set up directly through Charter, TDS or Frontier. 

What property amenities are included?

Woodland Village features 24/7 emergency maintenance, in building laundry, controlled access, private balconies, and bike racks.

 

Do you allow pets? What is the pet policy?

​Dogs, Cats, Fish, and Caged Birds are welcome! Dogs and cats must be neutered or spayed, and dogs must weigh less than 50 pounds (certain breed restrictions apply). Maximum of 2 pets, $50/mo. per pet. We ask that all pets who will be living or visiting your residence be disclosed. Qualified service animals are always welcome. Exotic pets are not allowed.

What is the smoking policy?

This is a smoke-free community.

 

What school district serves the community?

​District: Oregon - Prairie View Elementary School, Netherwood Knoll Elementary School, Oregon Middle School, Oregon High School